NCVSI – Privacy Policy
NCVSI (Nursing Credential & Verification Services International) is committed to protecting your personal data and ensuring transparency in how we handle your information. This Privacy Policy outlines the types of data we collect, how we use it, who we share it with, and the steps we take to ensure your information remains secure.
1. Information We Collect
- Full name, contact address, email, and phone number
- Government-issued identification and proof of identity
- Academic records, transcripts, and institutional affiliations
- Login credentials and activity logs on our platform
- Payment and transaction information for service processing
2. How We Use Your Data
- To process transcript requests and credential verifications
- To contact you regarding your application status and delivery confirmations
- To communicate with your institution and chosen credentialing body
- To ensure the integrity of the credential delivery process
- For customer service, auditing, and quality assurance
3. Data Sharing and Third-Party Access
We do not sell, rent, or lease your data to any third parties. We may share your information with:
- Your academic institution or regulatory council (for verification purposes)
- Credentialing or licensing bodies selected by you
- Trusted third-party payment gateways (e.g., Paystack, Flutterwave)
All third parties are bound by confidentiality and data protection obligations.
4. Data Security Measures
- SSL encryption for data transmission
- Firewalls and intrusion detection systems
- Role-based access controls for institutions and verifiers
- Watermarked and tamper-proof document generation
5. Data Retention
We retain your data only for as long as necessary to fulfill the services you have requested or as required by applicable law. Transcript and credential transaction records are retained for a minimum of 5 years for audit and compliance purposes.
6. Your Rights
- Access the personal data we hold about you
- Correct any inaccuracies in your information
- Request deletion of your account and associated data (subject to verification)
- Withdraw consent at any time (this may affect services delivered)
7. Changes to This Policy
NCVSI may update this Privacy Policy from time to time to reflect changes in legal, operational, or technical standards. We will notify users of significant changes through email or a platform notification.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us at:
- Email: info@ncvsi.com
- Phone: +234 (0) 708-180-1480
- Address: Suit CC12 , Apo Sparklight Mall, Durumi, F.C.T, Abuja.